Item ATLAS offers a free service for building online shops. Sellers can create their own online shops without any upfront costs or monthly fees. All products from sellers' shops are also displayed for free on the Item ATLAS platform.

Item ATLAS provides a comprehensive solution for individuals who want to start selling online through their own shop without having to spend any money.

What sets Item ATLAS apart is its unique shopping platform. Shoppers enjoy all the benefits of shopping on a platform, such as comparing products, while sellers can promote their products without paying any commissions and have the freedom to serve shoppers through their own online shops. Item ATLAS functions as a shopping mall or center, and it does not receive any payment from shoppers. Shoppers make direct payments to the sellers.

Item ATLAS originated in Australia, and we pride ourselves on being unique, different, and, most importantly, simple.

Check our services and sites

https://itematlas.chk.onl - Online Shop Creation App

https://itematlas.com - Item ATLAS USA

https://itematlas.co.uk - Item ATLAS UK

https://itematlas.in - Item ATLAS India

https://itematlas.com.au - Item ATLAS Australia

All products listed on ItemATLAS.chk.onl will be included in the Item ATLAS Platform. Priority will be given to local sellers. For instance, if a UK seller opens an online shop using ItemATLAS.chk.onl, their products will be displayed at the top of the list on ItemATLAS.co.uk before any sellers from outside of the UK.

For any correspondence, please send it to the following address:

PO BOX 1020, Toowong, Qld 4066, Australia.

If you have any complaints, please send a message to our support team. Click here to find out how to contact support.

We charge our application fee on each sell. If you have to refund to your customer, we will refund our application fee related to that sell only if that sell was never marked completed. Once an order marked completed, we can not and will not refund the application fee. We want the shopper to have the best service and providing refund is a indication of failing to provide the best customer service. It would be an worst experience for a shopper if you have to refund an order after completing it.

For Shoppers

We do not charge any fee or accept any payment from shoppers. We only charge our fee from retailers. As we are not taking any money from shoppers, there is nothing to refund.

Standard Refund Policy for all Retailers

You must follow all your local laws and rules regarding trade practice. Item ATLAS believes in fair and honest trading. You must be honest and fair to your customers.

At ItemAtlas, we respect your rights to privacy and are committed to protecting the privacy of our all our customers and visitors.

Authorized ItemAtlas employees may use any information collected from individual customers on a need to know basis only. We are committed to reviewing our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Confidentiality

We are registered under the Data Protection Act 1998 and as such, any information concerning the customer and their respective customer records may be passed to third parties. However, customer records are regarded as confidential and therefore will not be divulged to any third party, other than sellers if legally required to do so to the appropriate authorities. Customers have the right to request sight of, and copies of any and all Customer Records we keep, on the proviso that we are given reasonable notice of such a request. Customers are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue customer’s with appropriate written information or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Item ATLAS will only be in connection with the provision of agreed services and products.

What personal data we collect and why

There are many aspects of the site which can be viewed without providing personal information, however, to buy or sell an item and for access to future Item Atlas customer support features, you are required to submit personally identifiable information. This may include but not limited to a unique username, password, or other sensitive information provided to us in the recovery of your lost password.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience, so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited another website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have placed an order, we retain your name, billing address, delivery address, email address and phone number.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future ItemAtlas customer support features and in order to buy and sell an item, you are required to submit personally identifiable information. This may include but not limited to a unique username and password or any other sensitive information provided in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. ItemAtlas takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Personal information use

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this site.

From time to time, we may use customer information for new and unanticipated uses, not previously disclosed in our privacy notice. If our information practices change in the future, we will use customer information for these new purposes only. All data collection will adhere to our updated practices.

Privacy policy changes

ItemAtlas reserves the right to make amendments to the Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use our site.

Personal information access

You have the right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Item ATLAS reserves the right to charge a fee for searching for and providing access to your information on a per request basis.

Financial information

We accept our payments via Stripe. We do not record credit card information. To view Stripe Privacy Policy please visit www.paypal.com.au.

Contact Us

ItemAtlas welcomes your feedback regarding our Privacy Policy. If you have any questions about our Privacy Policy and would like further information, please contact us at by sending a private message to support.

Item ATLAS is a virtual shopping mall. Just like any physical shopping mall or centre where sellers rent a space to open their own shop and sell. At Item ATLAS, seller can do the same, they can open an online store and sell from their online store directly to shoppers. They can also display their products for sell even if their online store is hosted in another datacentre.

Item ATLAS provided 2 types of service.

1. An Online seller can display/list their products at Item ATLAS by paying a monthly fee if their online shop is not hosted within Item ATLAS online shop creation app under chk.onl domain.
2. An online seller can open and run their online shop using our online shop creation app under chk.onl domain by paying application fee of 0.49% per sell. This fee percentage may change anytime.

We will not use complicated legal jargon in our terms and policies. We believe in simplicity, fair and honesty.

For Shopper

By choosing to find products in Item ATLAS you agree to the following terms –

a.      Business that uses Item ATLAS’s service are known as retailer. They are retailers similar to retailer in a physical shopping mall or centre.

b.      Just like any physical shopping mall, any dispute with purchased item, you need to bring it to the attention to the store you bought the item from. Like any other shopping centre or mall, Item ATLAS do not sell any product or receive money from shopper. We charge fees and that is only from sellers. Our fees are similar to rent or service charges that a physical shopping mall / centre charges from their retailer.

c.      Businesses and Individuals can open online shop using our app which is hosted under chk.onl domain. We verify each and every individual or business who open their and run their online shop using our chk.onl app through Stripe Identity verification service. It is your responsibility to use your judgement to purchase from any online shop and that applies to any retailer using Item ATLAS. You do not hold any responsibility if you suffer loss due to any action or inaction by the retailers.

d.      If you wish to lodge any complain, you must do that against the retailer you purchased your item from, not against Item ATLAS.

e.      We keep our server secure and safe. We use third party data centre which we were told as secure infrastructure. Still, you should consider that, you are sharing your details with shop owner, delivery company, delivery person, packing person and maybe to various other persons when you place an online order. So, it would be unreasonable to expect that your details which you have provided to place the order should be considered as private. The information you provided to facilitate the order such as Name, Address, Email Address and Phone becomes public. We do not keep or enter your credit card details in our data space; you enter those into payment processor’s payment page.

For All Retailers

i.                    You are referred as Retailer if you are displaying your products at Item ATLAS or using our online shop creation app under chk.onl domain.

ii.                  You must follow natural far and honest trading rules.

iii.                Which means that you cannot sell stolen, counterfeit, fake item. You must not misrepresent or lie. You must not do any fraudulent conduct. Basically, just don’t be a bad seller.

iv.                YOU UNDERSTAND THAT Item ATLAS CAN REMOVE YOUR ITEM FROM ITEM ATLAS AND SUSPEND YOUR ONLINE SHOP WIHTOU SHOWING ANY REASON.

v.                  We will not take above action if you are being an honest and fair trader.

vi.                You must pay the fees on time.

vii.               You must not sell any time without proper permission/authority/licence if such item requires such permission/authority/licence according to your local laws. For example – If your local law requires you to obtain licence to sell alcohol, you must obtain such licence before starting to sell using chk.onl app or listing in Item ATLAS.

For Retailer using Online Shop Creation App (chk.onl)

viii.             The free web address to your online shop is provided to you for free and it stays a property of Item ATLAS. That web address can not be transferred. If you chose to cancel your account in Item ATLAS or if we cancel your account, that web address will become available for others to use.

ix.                 We only cancel your account or suspend your online store or disable your web address only if

1.      You do anything which would be unlawful, dishonest, or unfair.

2.      You have not made any sell in last 90 days.

3.      You failed to pay the invoice within 30 days from the issue date.

x.                  We will issue and send you an invoice via email on every Saturday with all the fees accumulated in previous 7 days except from the orders where shopper paid through Stripe payment processor. You will have 30 days to pay that invoice.

xi.                 We charge our application fees automatically when order is placed using Stripe payment method. 

Returns and Refund

Please contact the retailer you intend to buy or bought the item from to discuss about returns and refunds.

Indemnity

You will indemnify us (and our officers, agents, employees) against any claim or demand, including legal fees and costs, made against us by any third party due to or arising out of your or vendors breach of this Agreement, or your or vendors infringement of any law or the rights of a third party in the course of using the Item Atlas platform.

Agency

Item Atlas is not agent of you or vendors or any users or any individual.

Dispute Resolution

If any dispute or dis-satisfaction arises with any products, you must contact the seller or vendor of your product. If the dispute does not resolved, in such case Item Atlas will act as facilitator and will attempt to resolve the dispute. If that failed too, we will provide a statement and buyer or seller can take action as per Australian Consumer Law.

If you have any complaint or dis-satisfaction arises with Item ATLAS Service, please contact us and we will endeavour to resolve the dispute. If you are still not satisfied with our resolution, all legal notices and formal disputes should be sent to our address via post.

Contacting Item ATLAS

You can Contact Item ATLAS via by sending a private message to support, or

by post to PO BOX 1020, Toowong, Queensland 4066, Australia.