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        <title>How To? (Documentations) — Item ATLAS Support</title>
        <link>https://support.itematlas.com/</link>
        <pubDate>Tue, 16 Jun 2026 02:20:59 +0000</pubDate>
        <language>en</language>
            <description>How To? (Documentations) — Item ATLAS Support</description>
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    <item>
        <title>Fixed Price Shop Design by Item ATLAS Verified Experts</title>
        <link>https://support.itematlas.com/discussion/26/fixed-price-shop-design-by-item-atlas-verified-experts</link>
        <pubDate>Tue, 21 Feb 2023 23:59:45 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">26@/discussions</guid>
        <description><![CDATA[<p>If you need your online shop to be designed by an expert, we have an excellent and affordable as it can be option. </p><h2><strong>Get Your Shop Ready with ONLY $50 </strong></h2><p>What you need?</p><ol><li>Make sure you have added all your products before hiring the expert. </li><li>Added payment option that you wish to accept. </li><li>Search in Google and select a design that you want for your shop.</li><li>Search in Google and Choose a Logo Design for your Online Shop</li></ol><p>How to Place Order</p><ol><li>Send an <a href="https://support.itematlas.com/discussion/7/need-support-how-and-when-to-contact-item-atlas-support-team" rel="nofollow noreferrer ugc">request to Item ATLAS</a> Support with following details <ol><li>The Link of the design that you have chosen for your shop</li><li>The link of the logo you chose</li></ol></li><li>You will receive an email from our verified expert to pay the charge. The expert will offer multiple way to pay including a suitable option for your country if possible.</li><li>A list of additional details required (About, Terms, refund policy etc) and any other details that you wish to put in your shop page. If you do not know what you need, then do not worry, the expert will ask for those details. </li></ol><p>The expert will get the shop ready within 2 business days.</p>]]>
        </description>
    </item>
    <item>
        <title>Moved: About Item ATLAS</title>
        <link>https://support.itematlas.com/discussion/27/moved-about-item-atlas</link>
        <pubDate>Sun, 29 Jan 2023 13:22:19 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">27@/discussions</guid>
        <description><![CDATA[This discussion has been <a rel="nofollow" href="https://support.itematlas.com/discussion/24/about-item-atlas">moved</a>.]]>
        </description>
    </item>
    <item>
        <title>Sync Products</title>
        <link>https://support.itematlas.com/discussion/23/sync-products</link>
        <pubDate>Mon, 16 Jan 2023 12:43:42 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">23@/discussions</guid>
        <description><![CDATA[<p>Login to your Dashboard and click on Sync Products Tab on Left hand side.</p><p><br /></p><p><strong>Shopify</strong></p><ol><li>Just put the URL of you online shop and hit sync. </li><li>On next page, tick the box next to "Name"(1) and Select the most appropiet Category for your products (2).</li></ol><div>
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        <a href="https://support.itematlas.com/uploads/QVQV9CMSVTCI/sync.png" rel="nofollow noreferrer noopener ugc" target="_blank">
            <img src="https://support.itematlas.com/uploads/QVQV9CMSVTCI/sync.png" alt="sync.png" height="421" width="1437" /></a>
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<p><br /></p><p>Scroll to the bottom of the page and hit Save. Done, all your items should be added. </p><p><br /></p><p><br /></p><p><br /></p><p><strong>WooCommerce</strong></p><p>You need to create API key with Read Access only. Please follow below steps.</p><ul><li>Login to you Wordpress Admin Panel. </li><li>Go to: <strong>WooCommerce &gt; Settings &gt; Advanced &gt; REST API</strong>.</li><li>Select<strong> Add Key</strong>. You are taken to the <strong>Key Details</strong> screen</li></ul><div>
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        <a href="https://support.itematlas.com/uploads/C7KNBRKROOG5/restapi-addkey-5b1-5d.png" rel="nofollow noreferrer noopener ugc" target="_blank">
            <img src="https://support.itematlas.com/uploads/C7KNBRKROOG5/restapi-addkey-5b1-5d.png" alt="restapi-addkey[1].png" height="1748" width="4004" /></a>
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<p><br /></p><ul><li>Enter a <strong>Description = Item ATLAS</strong></li><li>Select a level of access for this API key — <strong>Read</strong> access</li><li>Select <strong>Generate API Key</strong>, and WooCommerce creates API keys for that user.</li></ul><div>
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        <a href="https://support.itematlas.com/uploads/872F0KLLOMSG/api-keydetails-5b1-5d.png" rel="nofollow noreferrer noopener ugc" target="_blank">
            <img src="https://support.itematlas.com/uploads/872F0KLLOMSG/api-keydetails-5b1-5d.png" alt="api-keydetails[1].png" height="658" width="1332" /></a>
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<p><br /></p><p>Now that keys have been generated, you should see <strong>Consumer Key</strong> and <strong>Consumer Secret </strong>keys</p><div>
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        <a href="https://support.itematlas.com/uploads/NBSI8ZLUZYTB/restapi-keygeneration-5b1-5d.png" rel="nofollow noreferrer noopener ugc" target="_blank">
            <img src="https://support.itematlas.com/uploads/NBSI8ZLUZYTB/restapi-keygeneration-5b1-5d.png" alt="restapi-keygeneration[1].png" height="804" width="1468" /></a>
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<p><br /></p><p>Copy and Paste those keys in your dashboard and hit Save.</p><p>On next page, tick the box next to "Name"(1) and Select the most appropriate Category for your products (2).</p><div>
    <div>
        <a href="https://support.itematlas.com/uploads/4SYQ796LICL9/sync.png" rel="nofollow noreferrer noopener ugc" target="_blank">
            <img src="https://support.itematlas.com/uploads/4SYQ796LICL9/sync.png" alt="sync.png" height="421" width="1437" /></a>
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<p>Scroll to the bottom of the page and hit Save. Done, all your items should be added.</p>]]>
        </description>
    </item>
    <item>
        <title>How to Cancel Listing Subscription</title>
        <link>https://support.itematlas.com/discussion/22/how-to-cancel-listing-subscription</link>
        <pubDate>Sun, 15 Jan 2023 10:29:13 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">22@/discussions</guid>
        <description><![CDATA[<p>There will be no Refund once you have completed the subscription payment. </p><p><br /></p><p>You can use the following link to Manage your Subscription Payment at anytime - <a href="https://billing.stripe.com/p/login/eVaaF620w0W5cWA5kk" rel="nofollow noreferrer ugc">Manage Subscription</a></p>]]>
        </description>
    </item>
    <item>
        <title>Manual Verification</title>
        <link>https://support.itematlas.com/discussion/21/manual-verification</link>
        <pubDate>Mon, 02 Jan 2023 14:01:05 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">21@/discussions</guid>
        <description><![CDATA[<p>To complete the manual verification, please follow these steps, </p><p>Contact Item ATLAS Support with following images - <a href="https://support.itematlas.com/discussion/7/need-support-how-and-when-to-contact-item-atlas-support-team/" rel="nofollow noreferrer ugc">How to contact Support?</a></p><p><br /></p><p>1.      Register in Support Board if you are have not already - <a href="https://support.itematlas.com/entry/register" rel="nofollow noreferrer ugc">Register</a></p><p>2.      As soon as you register, you will receive an welcome Private Message.</p><p>3.      Click on the "Envelop" icon top right corner to see and read that message.</p><div>
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        <a href="https://support.itematlas.com/uploads/F2OKI3NIV1OO/image.png" rel="nofollow noreferrer noopener ugc" target="_blank">
            <img src="https://support.itematlas.com/uploads/F2OKI3NIV1OO/image.png" alt="image.png" height="180" width="320" /></a>
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<p></p><p><br /></p><p> 4.      To verify you account, please reply to that message with following documents. </p><ol><li>A coloured scanned copy of government issued ID, such as Passport, Driver's Licence, National Identity Card. (Student ID, library card etc will not be accepted. )</li><li>A picture yourself holding the ID where your face and the ID card is clearly visible. </li><li>Must attach these images in PNG format. You can add images using following button as show in the below image</li></ol><div>
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        <a href="https://support.itematlas.com/uploads/3AAGN2I45PQV/image.png" rel="nofollow noreferrer noopener ugc" target="_blank">
            <img src="https://support.itematlas.com/uploads/3AAGN2I45PQV/image.png" alt="image.png" height="218" width="313" /></a>
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<p><br /></p><p>Once we have received these images, we will conduct manual verification and inform you the outcome. </p><p>Our decision is final and you understand that we will keep a copy of those images in a secure location for indefinite period.</p>]]>
        </description>
    </item>
    <item>
        <title>Is My Shop SEO Ready?</title>
        <link>https://support.itematlas.com/discussion/19/is-my-shop-seo-ready</link>
        <pubDate>Thu, 29 Dec 2022 10:24:00 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">19@/discussions</guid>
        <description><![CDATA[<p>SEO = Search Engine Optimisation </p><p>Search Engines can read if only your shop speaks search engines language, which is <a href="https://schema.org/" rel="nofollow noreferrer ugc">Schema Markup</a>. </p><p>Read more about it - <a href="https://www.semrush.com/blog/what-is-schema-beginner-s-guide-to-structured-data/" rel="nofollow noreferrer ugc">https://www.semrush.com/blog/what-is-schema-beginner-s-guide-to-structured-data/</a></p><p>As soon as you enter all the details of your product, it will be ready with Schema Markup. </p><p>The Automatic Schema Markup will have following elements. Just make sure put all details of your Products. </p><div>
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        <a href="https://support.itematlas.com/uploads/LF2OLE3M5SKK/image.png" rel="nofollow noreferrer noopener ugc" target="_blank">
            <img src="https://support.itematlas.com/uploads/LF2OLE3M5SKK/image.png" alt="image.png" height="752" width="306" /></a>
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<p><br /></p>]]>
        </description>
    </item>
    <item>
        <title>What about Data Security and Confidential Information?</title>
        <link>https://support.itematlas.com/discussion/18/what-about-data-security-and-confidential-information</link>
        <pubDate>Thu, 29 Dec 2022 10:15:15 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">18@/discussions</guid>
        <description><![CDATA[<p>We do not hold or store any confidential information line credit card, id cards, identity documents etc. </p><p>We only save what is necessary to deliver your products which are</p><ul><li>Name</li><li>Address</li><li>Phone Number</li><li>Email Address</li><li>Delivery Address</li></ul><p>Like any other online business, We also 3rd party provider who provides the hosting/data centre where our App, Site, Database etc. Contabo is one of the leading provide. You can read about their service and security here - <a href="https://contabo.com/en/about-us/" rel="nofollow noreferrer ugc">https://contabo.com/en/about-us/</a> </p><p>We do not and will never sell any data to any other party. But you should expect that, all site on internet uses cookies and tracking to provide better and personalised service. </p><p><strong>Stripe</strong></p><p>We use Stripe Identity service to verify our retailers who choose to open their online shop using our application. You can read their privacy policy here - <a href="https://stripe.com/au/privacy" rel="nofollow noreferrer ugc">https://stripe.com/au/privacy</a> </p><p>We use Stripe by default to process our payment, We do not store or you do have to enter any credit card/Bank details in our website or in our retailers online shop. You enter them in the payment processors website which our retailers choose to accept.</p>]]>
        </description>
    </item>
    <item>
        <title>How to Customise Shop's Design, Style and Branding?</title>
        <link>https://support.itematlas.com/discussion/17/how-to-customise-shops-design-style-and-branding</link>
        <pubDate>Thu, 29 Dec 2022 09:56:26 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">17@/discussions</guid>
        <description><![CDATA[<p>Your shop will be ready to start selling and once you have entered all details in <em>Setting (1)</em> &gt; <em>Shop Settings (2)</em>  &gt; <em>General (3)</em>, there will be no trace of <em>Item </em>ATLAS in your shop. </p><p><strong>No Branding of <em>Item </em>ATLAS in your Shop</strong></p><p>You can add your shops location and legal entity details in <em>Location (4) </em>Section. That will be added in footer of your shop and in order confirmation emails. </p><p>You can add Logo and Favicon and Chose main color of your own shop in <em>Shop Settings (1)</em>  &gt;<em> Other (7)</em> section.  </p><p>You can edit the design, style and Layout by adding/editing <em>Additional Css (5) </em>and <em>Additional Js (6)</em> in <em>Shop Settings</em> area. </p><p>You have complete freedom to make any changes you wish. </p><p>You might need advanced knowledge on Css and Js or you can hire our verified expert who can design your shop exactly how wish to at fixed price of $100 only. </p><div>
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        <a href="https://support.itematlas.com/uploads/YA53N6YFKWYK/shopsettings-5b1-5d.png" rel="nofollow noreferrer noopener ugc" target="_blank">
            <img src="https://support.itematlas.com/uploads/YA53N6YFKWYK/shopsettings-5b1-5d.png" alt="ShopSettings[1].png" height="409" width="454" /></a>
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<p><br /></p>]]>
        </description>
    </item>
    <item>
        <title>What would be the final amount I will get from a sell? (Net Amount after all charges)</title>
        <link>https://support.itematlas.com/discussion/14/what-would-be-the-final-amount-i-will-get-from-a-sell-net-amount-after-all-charges</link>
        <pubDate>Tue, 08 Nov 2022 01:29:31 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">14@/discussions</guid>
        <description><![CDATA[<p>There are only 2 different type of charges when you are selling with Item ATLAS </p><ol><li>Application Fee by Item ATLAS</li><li>Payment Processing Fee except Cash On Delivery</li></ol><p><br /></p><p><strong>So, for example, how much a seller/retailer will get after selling a product cost £500?</strong></p><p>Item ATLAS charges Application fee of 0.49% per sell. </p><p>Item ATLAS charges application fee to support its' operation. If have an online shop with Item ATLAS, you do not need to pay ongoing cost to keep your shop online, but Item ATLAS has to pay for hosting, domain, data, security, compliance etc. </p><p><br /></p><p><strong>Payment Processor's Fee</strong></p><p>Payment processing fee is a mandatory charge that every business has to pay if they are accepting any other type of payment except cash. Therefore, it means that, all online businesses has to pay a payment processing fee (except when they receive cash on delivery). This charges are collected by businesses like Stripe, Paypal or Square who process the payment, which is transferring money from consumer's/customer's bank account to retailer/seller's bank account. </p><p>Whichever payment processor you chose to accept online payment, they will charge a processing fee. </p><p>We give an example for sellers who choose to accept Stripe -</p><p> </p><p><strong>Payment Processing Fee by Stripe</strong></p><p>Stripe fees are different in different countries. For this example, we will assume that the seller is from UK. <a href="https://stripe.com/en-gb/pricing" rel="nofollow noreferrer ugc">Click Here to see Stripe charges for UK</a></p><p>Payment Processing Fee will be 1.4%+20p if the shopper who is buying that product is from UK. </p><p>1.4% of £500 is £7 + 20p, which totals £7.20</p><p><br /></p><p><strong>So, a retailer will get £490.35 from a £500 worth of sell.</strong></p><p><br /></p><p>Calculation</p><p>Product Price                                    - £492</p><p>Shopping                                           - £8</p><p>Total Cart Price                                - £500</p><p>== Deductions ==</p><p>Application fee by Item atlas        - £2.45</p><p>Stripe Fee                                         - £7.20</p><p>---------------------------------------------</p><p>Net Amount Received by Retailer   - £490.35</p>]]>
        </description>
    </item>
    <item>
        <title>I just made my first sell, when my money will be in my Bank Account/when getting paid?</title>
        <link>https://support.itematlas.com/discussion/13/i-just-made-my-first-sell-when-my-money-will-be-in-my-bank-account-when-getting-paid</link>
        <pubDate>Fri, 04 Nov 2022 14:55:14 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">13@/discussions</guid>
        <description><![CDATA[<p>Please follow this link to know more - <a href="https://support.stripe.com/questions/waiting-period-for-first-payout-on-stripe" rel="nofollow noreferrer ugc">https://support.stripe.com/questions/waiting-period-for-first-payout-on-stripe</a></p><p>As Item ATLAS uses stripe payment gateway to process payment and most likely you are using stripe to accept payment, we depend on Stripe to receive the proceeds of a sale.</p>]]>
        </description>
    </item>
    <item>
        <title>What document(s) do you need to start taking payment via Stripe - Stripe Verification</title>
        <link>https://support.itematlas.com/discussion/12/what-document-s-do-you-need-to-start-taking-payment-via-stripe-stripe-verification</link>
        <pubDate>Mon, 31 Oct 2022 12:26:45 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">12@/discussions</guid>
        <description><![CDATA[<p>Stripe verification process in most cases are smooth and straightforward. All you need is a bank account to receive payouts. </p><p>In some circumstances retailers might have to provide documents to confirm the legitimacy of their business. </p><p>Please follow the below link to know what documents you need to provide</p><p><strong>Acceptable verification documents by country for Stripe</strong></p><p><a href="https://stripe.com/docs/connect/identity-verification-api#acceptable-verification-documents" rel="nofollow noreferrer ugc">https://stripe.com/docs/connect/identity-verification-api#acceptable-verification-documents</a></p>]]>
        </description>
    </item>
    <item>
        <title>Adding Products</title>
        <link>https://support.itematlas.com/discussion/11/adding-products</link>
        <pubDate>Sat, 29 Oct 2022 13:20:57 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">11@/discussions</guid>
        <description><![CDATA[<p>** Please note - Shoppers will not be able to buy products until you have added your shipping details. Click here to learn about adding Shipping Details **</p><p>Before Adding Products, you need to add categories. Go to Products &gt; Categories &gt; Create Categories </p><p><strong>How to Add Products</strong></p><p>In your retailer’s dashboard, click on (1) Products &gt; (2) All Products &gt; (3) Add New</p><div>
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        <a href="https://support.itematlas.com/uploads/FF2ZAGTYGV6N/adding-products-1.png" rel="nofollow noreferrer noopener ugc" target="_blank">
            <img src="https://support.itematlas.com/uploads/FF2ZAGTYGV6N/adding-products-1.png" alt="adding products 1.png" height="597" width="1775" /></a>
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<p><br /></p><p>Add the Details</p><p>1.      Product Title – Name of your products</p><p>2.      Price – Regular Price of your product</p><p>3.      Special Price – (Optional) If you are offering any discount. </p><p>4.      Special Price Type - </p><p>         a.      If you are offering fixed discount, for example, if regular price of this products is $500 and you are offering $50 discounts, then select Fixed. </p><p>         b.      If you are offering discount by percentage, for example, if you like to offer 10% discount off regular price of $500, Select Percentage. </p><p>5.      Special Price Start – (Optional) If you want to specify the period your for special price offer, select the start date. <strong>You should select dates</strong>, otherwise the regular price will not be shown as crossed out. Crossed out price promotes the special price. </p><div>
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        <a href="https://support.itematlas.com/uploads/BBM0Y1QNQTZD/image.png" rel="nofollow noreferrer noopener ugc" target="_blank">
            <img src="https://support.itematlas.com/uploads/BBM0Y1QNQTZD/image.png" alt="image.png" height="75" width="172" /></a>
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<p><br /></p><p>6.      Special Price End – Select the date when the offer ends. Special price offer will be removed according to your selected dates. </p><p>7.      SKU – (Optional) Unique identifier of your product. </p><p>8.      Manage Stock – (Optional) Enabling this will help you to maintain your stock availability. </p><p>9.      Stock Quantity – This product will be shown as “Our of Stock” as soon as it reaches this amount of order. </p><div>
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        <a href="https://support.itematlas.com/uploads/ZZ2Y02XE81HD/add-products-2.png" rel="nofollow noreferrer noopener ugc" target="_blank">
            <img src="https://support.itematlas.com/uploads/ZZ2Y02XE81HD/add-products-2.png" alt="add products 2.png" height="730" width="1596" /></a>
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<p><br /></p><p>Click <strong>Save</strong> to move to next step. </p><p>It will take you to <strong>Edit Products</strong> Page, you need to add all other details of the products. </p><p><br /></p><p>Options – For example, you are selling mattress and have different price for different size, those options should be added here. The amount you enter will be added to the original/special price. </p><div>
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        <a href="https://support.itematlas.com/uploads/AURB5RI50H03/my-first-product.png" rel="nofollow noreferrer noopener ugc" target="_blank">
            <img src="https://support.itematlas.com/uploads/AURB5RI50H03/my-first-product.png" alt="my first product.png" height="868" width="1389" /></a>
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<p><br /></p><p>Variant – Different product variants. For example, if you are offering different colour and price does same for all colours. Before adding variants, you need to add Attributes. </p><div>
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        <a href="https://support.itematlas.com/uploads/EUF27CC1PXBC/attributes.png" rel="nofollow noreferrer noopener ugc" target="_blank">
            <img src="https://support.itematlas.com/uploads/EUF27CC1PXBC/attributes.png" alt="attributes.png" height="428" width="387" /></a>
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<p><br /></p><p>SEO – We highly recommend to add those details which will help search engines to find your products easily and display in search results. </p>]]>
        </description>
    </item>
    <item>
        <title>How to Start Selling for Free in Item ATLAS</title>
        <link>https://support.itematlas.com/discussion/10/how-to-start-selling-for-free-in-item-atlas</link>
        <pubDate>Sat, 29 Oct 2022 12:34:26 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">10@/discussions</guid>
        <description><![CDATA[<p>Video Tutotial - <a href="https://youtu.be/0Z5JVVnycDc" rel="nofollow noreferrer ugc">https://youtu.be/0Z5JVVnycDc</a></p><p><br /></p><p>It is very easy. You can start selling within next 15-30 minutes times. </p><p>Signing up and getting ready your site to start selling should take about 5 min. </p><p><strong>Signup and Preparing Your Shop</strong></p><p><strong>Signing Up</strong>- </p><ol><li>Signup to open your online shop - <a href="https://chk.onl/merchant/register/1" rel="nofollow noreferrer ugc">SIGN UP</a><ol><li>Enter your email address. Then check your email inbox (including spam/junk folder) for a One Time Code for your signup. We are Just making sure that no bot or unwanted thing misuse our system. </li><li>Once you have the OTP, register by entering your details and the Code you received in your email.<ol><li>You cannot change your Web Address, so please choose carefully. </li></ol></li></ol></li><li>You will be asked to verify your identity with a photo ID. Upload a photo ID, the system will check the authenticity of your ID and if is a genuine ID, your account will be marked as verified automatically. We manually check ID which failed to pass verification process and if we find that system made an error, we will send you email confirming when we mark your account as verified. </li></ol><p><br /></p><p><strong>Preparing The Shop to Sell</strong></p><ol><li><strong>SETUP PAYMENT METHOD</strong> - You need to setup the payment method you want to accept. Head to <em>Settings </em>&gt;<em> Payment Options</em>. Install and Activate whichever payment method you like to accept.<ol><li>If you wish to accept Stripe, it will be ready just by enabling it if you have verified yourself via Stripe Onboarding that was mentioned in 3.a.</li><li>If you wish to Accept CASH ON DELIVERY, Press Install next to COD under "Manual Payments"</li></ol></li></ol><p><br /></p><ol><li><strong>SETUP SHIPPING</strong> - Lastly, Setup Shipping by going <em>Shopping </em>&gt; <em>Location</em>, you have to enter you shipping charges. <ol><li>Create a Location(s) first. Example: if you wish to charge $9 for shipping items to London and $15 to ship it to address in New York, you need to create 2 location. </li><li>After that, enter the prices in <em>Shipping Price </em>section for that location. Click <em>Create Method. </em> Enter a Title that Shoppers can See in Order Page, put a price and select the location which will be covered by that price. </li></ol></li></ol><p>WE STRONGLY RECOMMEND THAT YOU OFFER FREE SHIPPING. <a href="https://www.channeladvisor.com/blog/marketplaces/free-shipping-vs-discounted-price-which-fulfillment-pricing-strategy-is-better/" rel="nofollow noreferrer ugc">Click here to Read Why is that</a>?</p><p>Now you can add products for shoppers to buy from you. Detail and How to add Products can be found here - <a href="https://support.itematlas.com/discussion/11/adding-products" rel="nofollow noreferrer ugc">Adding Products</a></p><p>The above steps will get your online shop ready to start selling. Those are the must required steps.</p><p>The following steps is recommended to have a professional appearance and may be required for legal purpose.  </p><p>You need to Enter your business information. Go to <em>Settings</em> &gt; <em>Shop Setting</em> and enter all Information </p><p><br /></p><p><strong>Once you have added your products, please do a test order. Buy an item from your own shop to make sure everything is ready to accept order. </strong></p><p><br /></p><p><strong>What is my web address? </strong></p><p>It is in your welcome email or click on Your Website button in your dashboard. 😊</p><p><br /></p><p><strong>How to Design My Site?</strong></p><p>Here are some How to's-</p><p><a href="https://support.itematlas.com/discussion/8/how-to-add-top-banner-or-slider/" rel="nofollow noreferrer ugc">How to add top Banner or Slider? </a></p><p><a href="https://support.itematlas.com/discussion/17/how-to-customise-shops-design-style-and-branding" rel="nofollow noreferrer ugc">How to Customize Shop Design?</a></p><p><br /></p><p><strong>How to access my Dashboard?</strong></p><p>You can access by clicking login button on top right corner or <a href="https://chk.onl/login" rel="nofollow noreferrer ugc">Click Here</a></p>]]>
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        <title>How to add Additional Information in Shopper's Invoice?</title>
        <link>https://support.itematlas.com/discussion/9/how-to-add-additional-information-in-shoppers-invoice</link>
        <pubDate>Sat, 29 Oct 2022 12:18:11 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">9@/discussions</guid>
        <description><![CDATA[<p>Shoppers receive an invoice every time they place an order. You can add additional information in that invoice. </p><p>This is how you can do it.  </p><p>In your retailers dashboard, head to</p><p>(1)Settings  &gt; (2) Shop Setting &gt; (3) Location Tab</p><p>At the bottom of the page, enter the information/text you like to add in the shoppers invoice in (4) "Invoice Description field"</p><div>
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            <img src="https://support.itematlas.com/uploads/5F7QZ1DYJIDV/invoice-additional-details-chk-onl.png" alt="invoice_additional_details_chk_onl.png" height="944" width="1900" /></a>
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<p><br /></p><p><strong>Do not forget to hit "Save" button once you are done! </strong></p>]]>
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        <title>How to add top Banner or Slider?</title>
        <link>https://support.itematlas.com/discussion/8/how-to-add-top-banner-or-slider</link>
        <pubDate>Tue, 25 Oct 2022 14:05:10 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">8@/discussions</guid>
        <description><![CDATA[<p><strong>Changing/Adding Banner/Slider</strong></p><p>1.      Log into your seller dashbaord</p><p>2.      On bottom left, click on "Online Store"</p><p>3.      Click on "Sliders"</p><p>4.      Click on "Create New"</p><p>5.      Select the image from your device</p><div>
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            <img src="https://support.itematlas.com/uploads/KCBNBBKLRGCX/slider-jpg.jpg" alt="Slider.JPG" height="594" width="874" /></a>
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<p><br /></p><p>6.      Enter a Title (Good for SEO)</p><p>7.      Select the Button Text</p><p>8.      Enter hyperlink to the button</p><p>If you wish visitor to go to shop page, enter /shop</p><p>DO NOT ENTER THE DOMAIN</p>]]>
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    <item>
        <title>Need Support? (How and When to contact Item ATLAS Support Team)</title>
        <link>https://support.itematlas.com/discussion/7/need-support-how-and-when-to-contact-item-atlas-support-team</link>
        <pubDate>Tue, 18 Oct 2022 02:40:06 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">7@/discussions</guid>
        <description><![CDATA[<p>Before contacting support, please look and search in google or in in this <a href="denied:unsafe:/" rel="nofollow noreferrer ugc">Item ATLAS Support Platform</a> to find out if your question already answered or not, just because no point waiting to hear back from support. </p><p>If there is no answer to your question or it is account</p><p>specific, please feel free to contact Support. </p><p><br /></p><p><strong>How to Contact Support?</strong></p><p>1.      Register in Support Board if you are have not already - <a href="https://support.itematlas.com/entry/register" rel="nofollow noreferrer ugc">Register</a></p><p>2.      As soon as you register, you will receive an welcome Private Message.</p><p>3.      Click on the "Envelop" icon top right corner to see and read that message. </p><div>
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<p><br /></p><p> 4.      if you need support, just reply to that message and we will get back to you asap.</p><p>You can upload screenshots or images using following button</p><div>
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        <a href="https://support.itematlas.com/uploads/FD4TXECI593G/image.png" rel="nofollow noreferrer noopener ugc" target="_blank">
            <img src="https://support.itematlas.com/uploads/FD4TXECI593G/image.png" alt="image.png" height="218" width="313" /></a>
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    <item>
        <title>Why I can not see the option to post in Item ATLAS support?</title>
        <link>https://support.itematlas.com/discussion/5/why-i-can-not-see-the-option-to-post-in-item-atlas-support</link>
        <pubDate>Sun, 16 Oct 2022 11:20:57 +0000</pubDate>
        <category>How To? (Documentations)</category>
        <dc:creator>Support</dc:creator>
        <guid isPermaLink="false">5@/discussions</guid>
        <description><![CDATA[<h2><strong>Only user who has verified their email address can interact in support board.</strong></h2><p><br /></p><p>Make sure you have completed the following steps - </p><ol><li>You need to register </li><li>You need to confirm your email address by clicking the link in your email.</li></ol><p>And then you will able to see the following button which you can click to start a new post/question. </p><div>
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<p><br /></p><h2>Have you entered Wrong Email Address during Registration?</h2><p>Click Here to go to your profile page  and correct your email address - <a href="https://support.itematlas.com/profile/edit" rel="nofollow noreferrer ugc">https://support.itematlas.com/profile/edit</a> </p><p>Do not forget to send another verification email using the popup in bottom left corner!</p><div>
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